FAQ's - Coaches
FAQ - Coach Section
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Frequently Asked Questions
Why Coachability?
Looking for football coaching jobs? Looking for new tennis players to coach? Coachability can help!
- Coachability provides marketing tools to reach new clients within your geographical area.
- The support team at Coachability is here to help you anytime.
Coach Guidelines and Policies
- Respond to Booking Requests within 24 hours
- Contact clients promptly upon confirmation of booking
- Show up on time (or early) for scheduled sessions
- Come to session prepared with all necessary equipment
- Maintain active communication with clients who have booked sessions
- Keep availability and location up to date
- Provide clients with at least 24 hours notice in the event of a cancellation
For the safety and integrity of our community, we do not allow:
- Accepting payment from Coachability clients outside of the Coachability website
- Encouraging Coachability clients to book sessions with you outside of Coachability
- Informing Coachability training sessions are complete that have not taken place
- Unprofessional communication or behavior
- Falsification of personal information
- Providing a client experience that falls short of Coachability standards
Am I responsible for providing a location or facility for my coaching session?
Yes, our coaches are responsible for finding a location or facility for their coaching sessions.
Sometimes a client will suggest a facility/location that is a convenient option. Coaches are welcome to train at a location of the client's choosing. However, in most cases, clients expect the coach to provide a training location.
We completely understand that securing a facility is one of the biggest obstacles to conducting a great coaching session. As a result, we're working hard to compile a list of recommended facilities and offer discounted access to partner facilities in the near future.
In the meantime, we recommend that you and find a local field or facility that can accommodate sessions (asking other coaches in your area or searching for facilities on the internet may yield some solid results).
We recommend that you inform us whether facility fees are included in your session rates. Many coaches on Coachability have found it effective to include facility fees in their session rates to compensate for any added costs. Another option is to specify that clients will have to pay a fee directly to the facility at the time of the session (for example, if the facility charges a guest fee).
Why Is It Important to Make Sure Bookings Are Made Through Coachability?
There are many reasons why it's important to make sure that a client books sessions with you through Coachability before training takes place.
Coachability processes credit card payments from the client, so you never have to worry about asking for money from the client.
Coachability protects you with a 24-hour cancellation policy in case a client no-shows for a scheduled session, allowing you to be paid for the time you’ve set aside.
Coachability periodically offers discounts to your clients. If your client uses a Coachability discount, your earnings will stay the same!
Coach Payment
Having A Great Profile Photo
Two types of photos are acceptable:
Choose a quality image that clearly displays your face – avoid selfies, group shots, and photos that are too zoomed out.
Attracting Clients With A Great One Sentence Bio
Your One Sentence Bio is the first thing clients will read about you when they search for coaches in their area. To help your profile stand out, include specific details that are unique to your background and experience, such as athletic achievements and coaching/career highlights.
Great descriptions include specifics:
What Else Should I Include In My Profile?
As well as your one sentence bio you need to include the following:
Guide To A Great Profile
Having A Great Profile Photo
Two types of photos are acceptable:
Choose a quality image that clearly displays your face – avoid selfies, group shots, and photos that are too zoomed out.
Attracting Clients With A Great One Sentence Bio
Your One Sentence Bio is the first thing clients will read about you when they search for coaches in their area. To help your profile stand out, include specific details that are unique to your background and experience, such as athletic achievements and coaching/career highlights.
Great descriptions include specifics:
What Else Should I Include In My Profile?
As well as your one sentence bio you need to include the following:
Coachability 101
Having A Great Profile Photo
Two types of photos are acceptable:
Choose a quality image that clearly displays your face – avoid selfies, group shots, and photos that are too zoomed out.
Attracting Clients With A Great One Sentence Bio
Your One Sentence Bio is the first thing clients will read about you when they search for coaches in their area. To help your profile stand out, include specific details that are unique to your background and experience, such as athletic achievements and coaching/career highlights.
Great descriptions include specifics:
What Else Should I Include In My Profile?
As well as your one sentence bio you need to include the following: