FAQ's - Coaches

FAQ - Coach Section

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Frequently Asked Questions

Why Coachability?


Looking for football coaching jobs? Looking for new tennis players to coach? Coachability can help! Coachability connects players with private coaches for 1 to 1 coaching in football and tennis. Coachability makes it easy for coaches to receive bookings and receive payment for private training sessions. We encourage highly successful athletes and experienced coaches who want to be mentors, coaches, and positive influences for kids to sign up with Coachability. What are the benefits of being a Coachability Coach? - A steady stream of clients eager to receive 1 on 1 coaching. - Fanatastic rates of pay (coaches can earn £23 - £30ph)
- Coachability provides marketing tools to reach new clients within your geographical area. - Coachability handles everything - just show up and coach.
- The support team at Coachability is here to help you anytime.




Coach Guidelines and Policies


In order to provide a great experience for Coachability clients, we require coaches to: - Reply to client or our own suport team messages within 24 hrs
- Respond to Booking Requests within 24 hours
- Contact clients promptly upon confirmation of booking
- Show up on time (or early) for scheduled sessions
- Come to session prepared with all necessary equipment
- Maintain active communication with clients who have booked sessions
- Keep availability and location up to date
- Provide clients with at least 24 hours notice in the event of a cancellation
For the safety and integrity of our community, we do not allow: - Exchange of contact information before a booking takes place
- Accepting payment from Coachability clients outside of the Coachability website
- Encouraging Coachability clients to book sessions with you outside of Coachability
- Informing Coachability training sessions are complete that have not taken place
- Unprofessional communication or behavior
- Falsification of personal information
- Providing a client experience that falls short of Coachability standards Any coach who fails to comply with the above requirements will be subject to their Coachability profile being placed on hold and unable to accept new clients. We enforce our Guidelines and Expectations to ensure that all Coachability clients receive a great experience and to maintain the integrity of our community.




Am I responsible for providing a location or facility for my coaching session?


Yes, our coaches are responsible for finding a location or facility for their coaching sessions.
Sometimes a client will suggest a facility/location that is a convenient option. Coaches are welcome to train at a location of the client's choosing. However, in most cases, clients expect the coach to provide a training location.

We completely understand that securing a facility is one of the biggest obstacles to conducting a great coaching session. As a result, we're working hard to compile a list of recommended facilities and offer discounted access to partner facilities in the near future.
In the meantime, we recommend that you and find a local field or facility that can accommodate sessions (asking other coaches in your area or searching for facilities on the internet may yield some solid results).
We recommend that you inform us whether facility fees are included in your session rates. Many coaches on Coachability have found it effective to include facility fees in their session rates to compensate for any added costs. Another option is to specify that clients will have to pay a fee directly to the facility at the time of the session (for example, if the facility charges a guest fee).




Why Is It Important to Make Sure Bookings Are Made Through Coachability?


There are many reasons why it's important to make sure that a client books sessions with you through Coachability before training takes place. Your Coach score increases every time you complete a session through Coachability. This gives your profile a higher rank in the Coachability search results, helping you to get more bookings.
Coachability processes credit card payments from the client, so you never have to worry about asking for money from the client.
Coachability protects you with a 24-hour cancellation policy in case a client no-shows for a scheduled session, allowing you to be paid for the time you’ve set aside.
Coachability periodically offers discounts to your clients. If your client uses a Coachability discount, your earnings will stay the same!





Coach Payment

How Do I Get Paid?


Coachability pays coaches directly into your chosen bank. Make sure you have provided us with your relevant bank details. Sessions must be booked by clients through the Coachability website in order for coaches to receive payment. Accepting payment from Coachability clients outside the website is not permitted.
In order to be paid for the sessions you complete... After the completion of a session send an email with the heading "(YOUR NAME) Session Complete" and include: -Clients name -Date -Time -Location We pay within 24 hours of the completion of the session.




What Is The Hourly Rate?


Hourly rates of pay vary depending on your qualifications and experience. For a single 1 hour session booking: A UEFA B and LTA level 3 coach earn £25 per hour. A UEFA A and LTA level 4 coach earn £30 per hour. Coaching session packages are offered to clients as a way to guarantee coaches more work on a consistent basis.





Guide To A Great Profile

If you have not received the Economic Impact Paymentor believe you received the wrong amount

What do I need to do to get the second round of stimulus payments?


If you received a CARES Act economic impact payment in 2020, you will automatically receive the new stimulus payment. Most people will get the new payment the same way they received the original payment.




When will I receive the second round of stimulus payments?


As of January 8, 2021, many people should already have received a direct deposit payment. However, some payments may have been sent to a temporary bank account created by your tax preparer last year. If so, your tax preparer should forward the payment on to you.

If you received your first payment by check or DirectExpress card, the supplemental stimulus payment should be mailed out during the month of January 2021.




What can I do if I did not receive a stimulus payment in 2020 or do not receive a supplemental payment in early January 2021?


First, check to see if the IRS sent your payment to the wrong place. You should have received a notice in the mail a few weeks after the IRS made your payment. You can also check your payment status on the IRS website. You can trace your payment by calling the IRS at 800-919-9835, or you may submit Form 3911 to the IRS. You can download Form 3911 here. If the IRS did not have your bank account information, it is possible that the payment came in the mail in the form of a check or pre-paid debit card. Read on for more detailed information and for what to do if you think you may have thrown out your payment. If the IRS never sent you an Economic Impact Payment, you will need to file a 2020 tax return to get your first and second round stimulus payments. During tax season, check here for free tax preparation help.




I didn't get as much stimulus money as I expected. What should I do?


If you received less stimulus money than you expected, you will be able to claim the additional funds by filing your 2020 tax return. A few weeks after you receive the stimulus, you should receive Notice 1444 in the mail. Keep this notice to claim additional credits on your 2020 tax return.

If you are not sure how much stimulus money you were entitled to, please see below for more information on eligibility and payment levels.





Coachability 101

Why Coachability?


Looking for football coaching jobs? Looking for new tennis players to coach? Coachability can help! Coachability connects players with private coaches for 1 to 1 coaching in football and tennis. Coachability makes it easy for coaches to receive bookings and receive payment for private training sessions. We encourage highly successful athletes and experienced coaches who want to be mentors, coaches, and positive influences for kids to sign up with Coachability. What are the benefits of being a Coachability Coach? - A steady stream of clients eager to receive 1 on 1 coaching. - Fanatastic rates of pay (coaches can earn £23 - £30ph)
- Coachability provides marketing tools to reach new clients within your geographical area. - Coachability handles everything - just show up and coach.
- The support team at Coachability is here to help you anytime.




Coach Guidelines and Policies


In order to provide a great experience for Coachability clients, we require coaches to: - Reply to client or our own suport team messages within 24 hrs
- Respond to Booking Requests within 24 hours
- Contact clients promptly upon confirmation of booking
- Show up on time (or early) for scheduled sessions
- Come to session prepared with all necessary equipment
- Maintain active communication with clients who have booked sessions
- Keep availability and location up to date
- Provide clients with at least 24 hours notice in the event of a cancellation
For the safety and integrity of our community, we do not allow: - Exchange of contact information before a booking takes place
- Accepting payment from Coachability clients outside of the Coachability website
- Encouraging Coachability clients to book sessions with you outside of Coachability
- Informing Coachability training sessions are complete that have not taken place
- Unprofessional communication or behavior
- Falsification of personal information
- Providing a client experience that falls short of Coachability standards Any coach who fails to comply with the above requirements will be subject to their Coachability profile being placed on hold and unable to accept new clients. We enforce our Guidelines and Expectations to ensure that all Coachability clients receive a great experience and to maintain the integrity of our community.




Am I responsible for providing a location or facility for my coaching session?


Yes, our coaches are responsible for finding a location or facility for their coaching sessions.
Sometimes a client will suggest a facility/location that is a convenient option. Coaches are welcome to train at a location of the client's choosing. However, in most cases, clients expect the coach to provide a training location.

We completely understand that securing a facility is one of the biggest obstacles to conducting a great coaching session. As a result, we're working hard to compile a list of recommended facilities and offer discounted access to partner facilities in the near future.
In the meantime, we recommend that you and find a local field or facility that can accommodate sessions (asking other coaches in your area or searching for facilities on the internet may yield some solid results).
We recommend that you inform us whether facility fees are included in your session rates. Many coaches on Coachability have found it effective to include facility fees in their session rates to compensate for any added costs. Another option is to specify that clients will have to pay a fee directly to the facility at the time of the session (for example, if the facility charges a guest fee).




Why Is It Important to Make Sure Bookings Are Made Through Coachability?


There are many reasons why it's important to make sure that a client books sessions with you through Coachability before training takes place. Your Coach score increases every time you complete a session through Coachability. This gives your profile a higher rank in the Coachability search results, helping you to get more bookings.
Coachability processes credit card payments from the client, so you never have to worry about asking for money from the client.
Coachability protects you with a 24-hour cancellation policy in case a client no-shows for a scheduled session, allowing you to be paid for the time you’ve set aside.
Coachability periodically offers discounts to your clients. If your client uses a Coachability discount, your earnings will stay the same!





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